100cuci app Privacy Policy – Malaysian User Data Protection

1 Introduction

100cuci app understands that when you register and use our platform to bet on sports like Malaysia Super League football, Thomas Cup badminton, international cricket, or to play Live Casino and slots — you are entrusting us with your personal information. That trust is something we take seriously.

This Privacy Policy is written in plain language because we want you to genuinely understand what happens with your data — not just have a lengthy document that nobody reads. We believe in a transparent and honest relationship with every 100cuci app user.

This policy applies to all services offered by 100cuci app, including the web platform, Android and iOS mobile applications, and all communication channels between you and us.

2 Data We Collect

100cuci app collects several categories of personal information from users. The following outlines the types of data we collect:

Identity Information

Contact Information

Financial Information

Platform Activity Data

Technical Data

3 How We Collect Data

100cuci app collects personal information through the following methods:

• Account Registration: Information you provide when registering a new account on 100cuci app, including your name, email address, phone number, and date of birth.
• Identity Verification (KYC): Identity documents such as a MyKad or passport submitted during the account verification process to confirm user eligibility and prevent fraud.
• Financial Transactions: Information collected when you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or FPX, as well as when you submit a withdrawal request.
• Platform Usage: Activity data automatically generated as you browse and use 100cuci app, including matches you watch, markets you select, and games you play.
• Getting in Touch with Us: Records of conversations via live chat, email, or other support channels when you contact the 100cuci app team.
• Cookie Technology: Data collected through cookies and tracking technologies, as described in further detail in Section 7.

4 Purpose of Data Use

Every piece of data we collect has a clear purpose. 100cuci app uses your personal information for the following:

• Account Management: Creating, verifying, and managing your user account on the 100cuci app platform.
• Transaction Processing: Securely processing deposits and withdrawals through your preferred Malaysian payment method.
• Service Provision: Gives you access to all 100cuci app services, including Sports Betting, Live Casino, baccarat, lottery, and slots.
• Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and platform abuse.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations under Malaysian law.
• Service Improvement: Analysing usage patterns to improve platform features, user experience, and product offerings.
• Marketing Communications: Sending you information about 100cuci app promotions, bonuses, and special offers — subject to your communication preferences.
• Customer Support: Resolving enquiries, complaints, and support requests submitted to our support team.
• Responsible Gaming: Monitoring usage patterns to identify users who may need support related to responsible gaming.

5 Sharing Data with Third Parties

100cuci app does not sell or trade your personal information. However, in certain circumstances, we may need to share your data with the following parties:

• Payment Providers: Information that needs to be shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay), banks (Maybank2u, CIMB Clicks), and payment gateways (FPX, DuitNow) in order to process your financial transactions securely.
• Technical Service Providers: Companies that assist us with technical operations such as server hosting, data processing, and cybersecurity — all bound by strict confidentiality agreements with 100cuci app.
• Game Providers: Live casino, slots, and baccarat game providers operating on our platform may receive session data necessary for game functionality.
• Regulatory Authorities: When required by Malaysian law, a court order, or an investigation by a relevant authority, including Bank Negara Malaysia or law enforcement agencies.
• Professional Advisors: 100cuci app's legal counsel, auditors, or financial advisors who are bound by professional confidentiality obligations.

6 Data Storage & Security

The security of your data is a top priority at 100cuci app. Here are the measures we take to protect your personal information:

• 256-bit SSL encryption for all data transmitted between your device and 100cuci app servers.
• Passwords are stored using a secure one-way hashing algorithm — we never store passwords in plain text.
• Strict access controls are in place, ensuring only authorised staff can access user data, and only to the extent required for their specific roles.
• Continuous security monitoring and system audits to detect threats or suspicious activity.
• Two-factor authentication (2FA) is available for users who want an added layer of security on their 100cuci app account.

Data Retention Period

100cuci app retains your personal data for as long as necessary for the purposes stated, or as required by Malaysian law. In general:

• Active account data: retained for as long as your account remains active.
• Financial transaction records: retained for a minimum of seven years for legal compliance purposes.
• Support communication logs: retained for three years.
• Marketing data: deleted when you withdraw your consent or close your account.

When data is no longer needed, 100cuci app will securely delete or anonymise it.

7 Cookies and Tracking Technologies

100cuci app uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled as they are essential to the operation of 100cuci app.
• Performance Cookies: Collects information on how users interact with the platform — including the most visited pages, time spent, and any errors that occur. This data is used to improve 100cuci app's performance.
• Functional Cookies: Allows the platform to remember your preferences, such as language, preferred sports regions, and display settings, for a more personalised experience.
• Marketing Cookies: Used to display promotions and advertisements relevant to your interests. You can opt out of these cookies through your browser settings.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or your overall experience on the 100cuci app platform.

8 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 100cuci app's policy, you have the following rights regarding your personal data:

9 Children's Data Protection

100cuci app is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and terminate the account in question. Parents or guardians who suspect their child has registered on 100cuci app are encouraged to contact us right away.

10 Links to Other Websites

The 100cuci app platform may from time to time contain links to other websites, including those of gaming partners or payment providers. Please be aware that:

• This Privacy Policy applies solely to the 100cuci app platform.
• We are not responsible for the privacy practices or content of any third-party websites linked from our platform.
• You are advised to read the privacy policy of each website you visit separately.
• Links to external sites do not imply that 100cuci app endorses or guarantees the content, security, or privacy practices of those sites.

11 Privacy Policy Amendments

100cuci app reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new technologies, legal requirements, or other operational reasons. When we make significant changes:

• We will update the "Last Updated" date at the top of this document.
• A notification will be sent to your registered email address for any material changes.
• In-platform notices will also be displayed to ensure you are informed of any significant changes.

Your continued use of the 100cuci app platform after any Privacy Policy changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 100cuci app handles your personal data, please don't hesitate to reach us through the following channels:

• Live Chat: The fastest channel — available 24/7 directly within the 100cuci app platform.
• Email: support@100cuciapp.xyz — we aim to respond within 2 business days.

Our Bahasa Malaysia-proficient team is ready to help you understand your rights and resolve any data privacy concerns in a transparent and responsible manner.